A  : I’d like to make a reservation from the 8th to the 10th of September.
B  : Of course.

What is the purpose of the phone conversation?

A  : I bought a TV on your website but I’m still waiting it. Is there a problem?
B  : I’m checking.

What is the purpose of the phone conversation?

Match the words with correct ones.

Secretary  : Good morning! Acar company. _____________?
Leyla          : Hello. Leyla speaking. _________________?
Secretary  : I’m afraid he is not available at the moment.
Leyla          : _____________________?
Secretary  : Sure!
Leyla          : Can you tell him to call me back?
Secretary  : Of course. Have a nice day.

Which question DOES NOT have an answer in the dialogue?

I think the best way to communicate with my friends is ________. I don’t like online
communication.

I’m sorry but I can’t connect you to Mr. Kaya. She is _____ at the moment.

My teacher is calling. It must be very important so I should _____ the phone.

A  : I’d like to learn the date of the film.
B  : Sure.

What is the purpose of the phone conversation?

I. Hi! This is Burak. Can you put me through to Mr. Çelik please?
II. Sure. I’m taking a memo.
III. Hello! Mr. Çelik’s office. How may I help you?
IV. I’m afraid but he is in a meeting at the moment. May I take a
message?
V. Could you please tell him to call me when he is available?

"Put the phone conversation into the correct order."

According to table which application is appropriate for both of them?