Secretary  : Good morning! Acar company. _____________?
Leyla          : Hello. Leyla speaking. _________________?
Secretary  : I’m afraid he is not available at the moment.
Leyla          : _____________________?
Secretary  : Sure!
Leyla          : Can you tell him to call me back?
Secretary  : Of course. Have a nice day.

Which question DOES NOT have an answer in the dialogue?

My teacher is calling. It must be very important so I should _____ the phone.

A  : I’d like to make a reservation from the 8th to the 10th of September.
B  : Of course.

What is the purpose of the phone conversation?

I. Hi! This is Burak. Can you put me through to Mr. Çelik please?
II. Sure. I’m taking a memo.
III. Hello! Mr. Çelik’s office. How may I help you?
IV. I’m afraid but he is in a meeting at the moment. May I take a
message?
V. Could you please tell him to call me when he is available?

"Put the phone conversation into the correct order."

A  : I’d like to learn the date of the film.
B  : Sure.

What is the purpose of the phone conversation?

I think the best way to communicate with my friends is ________. I don’t like online
communication.

A  : I bought a TV on your website but I’m still waiting it. Is there a problem?
B  : I’m checking.

What is the purpose of the phone conversation?

According to table which application is appropriate for both of them?

I’m sorry but I can’t connect you to Mr. Kaya. She is _____ at the moment.

Match the words with correct ones.